Privacy Policy
Last updated: March 27, 2026 · Effective date: March 27, 2026
1. Introduction
TransferU™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use thetransferu.com and related services.
2. Information We Collect
- Account information: name, email address (via Clerk authentication)
- Profile information: school, major, GPA, transfer timeline (only what you voluntarily provide)
- Search data: course searches and equivalency results you save
- Transcript data: course codes parsed from uploaded transcripts
- Usage data: pages visited and features used (collected in aggregate and not linked to personally identifiable information)
- Connection data: when institutions connect with you through our platform
3. How We Use Your Information
- To provide course equivalency search results
- To save your searches and transfer plan in your Student Hub
- To enable schools to discover and connect with you (only if your profile visibility is set to "visible")
- To improve our matching algorithms (aggregated, anonymized only)
- We do NOT sell your personal data to any third parties
- We do NOT use your data for advertising purposes
4. FERPA Compliance
TransferU takes FERPA seriously. We do not share student education records with third parties without your consent. Transcript data you upload is used solely to provide you with course match results and is stored securely. Institutions can only see your profile if you have explicitly enabled profile visibility in your settings.
5. Data Sharing
We share data only with the following trusted service providers necessary to operate our platform:
- Clerk — authentication and account security (SOC 2 certified)
- Google Cloud / Neon — secure encrypted data storage
- Resend — transactional email notifications only
By enabling profile visibility in your Student Hub, you consent to being contacted by partner institutions through the TransferU platform. You may withdraw this consent at any time by disabling profile visibility in your settings.
Business Transfers: In the event of a merger, acquisition, or sale of substantially all of TransferU's assets, user data may be transferred to the acquiring entity as part of that transaction. We will notify users via email at least 30 days prior to any such transfer. The acquiring entity will be required to honor the commitments made in this Privacy Policy, or users will be given the opportunity to delete their accounts before the transfer takes effect.
We never sell data to data brokers, advertisers, or employers.
6. Your Rights
- Access your data at any time in your Student Hub
- Delete your account and all associated data by emailing info@thetransferu.com
- Opt out of institutional discovery by disabling profile visibility
- Request a copy of your data: info@thetransferu.com
- California residents may have additional rights under CCPA
7. Data Security
All data is encrypted in transit (HTTPS/TLS) and at rest. Authentication is managed by Clerk, a SOC 2 Type II certified provider. We conduct regular security reviews.
8. Data Retention
We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Anonymized aggregate data may be retained for research purposes.
9. Children's Privacy
TransferU is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact info@thetransferu.com immediately.
10. Changes to This Policy
We will notify registered users of material changes via email at least 14 days before they take effect.